Deviations, CAPA, change control & audits — unified in one quality hub.
Controlled Change Management Across Quality Systems
Structured forms with category & urgency classification.
Quality risk matrix with impact-level scoring.
Configurable multi-tier approval chains.
Task assignment with ownership & due-date tracking.
Status dashboards and overdue change alerts.
Associate changes with related CAPAs and deviations.
Planned & Unplanned Deviation Investigation Workflows
Immediate capture with impact & severity scoring.
5-Why & fishbone tools built into the workflow.
Immediate corrective steps with assignment.
One-click CAPA creation from any deviation record.
Recurring deviation patterns identified automatically.
GMP-ready reports for site quality review.
Corrective & Preventive Action Management
CAPA linked to deviations, audits, complaints.
Step-by-step plan with individual task owners.
QA review and final approval with e-signature.
Evidence-based verification after completion.
Auto-escalation for overdue & high-risk CAPAs.
Status overview with ageing & closure metrics.
Identify, Assess, Mitigate — Manage Quality Risks with Confidence
Manage quality risks with confidence across processes, products, and systems.
Proactive quality assurance from risk registration through to formal closure.
From risk identification to mitigation on a single traceable path.
Risk-based quality management with complete oversight of every open risk.
Proactive risk management running inside your existing QMS workflow.
Assess risks, drive mitigation, and monitor actions — all within one QMS.
Plan, Execute & Track Internal and External Audits
Annual schedule with type, scope & auditor.
GMP, ISO, and custom checklist templates.
Critical / major / minor classification & evidence.
Direct CAPA creation from each finding.
Complete records for inspection readiness.
Recurring findings across departments & periods.
Structured Product Complaint & Market Feedback Handling
Web form or manual entry with product & batch link.
Lab retesting workflow triggered from complaint.
Multi-department investigation with deadlines.
Templated regulatory response letters.
Flags serious complaints for regulatory reporting.
Product / batch / type pattern analysis.
Automated Annual Product Quality Review
Auto-pulls batches, QC, stability & complaint data.
Yield, OOS, CAPA, deviation counts per product.
Formatted APQR report generated in one click.
QA/QP review with electronic signature.
Prior-year comparison for trend identification.
Searchable repository of all historical reports.