Advantages of Outsourcing to India

Outsourcing …

Outsourcing is more than purchasing, and it is more than consulting. It is a long-term results-oriented relationship between customer and suppler for a particular business activity.

• A Pharmaceutical firm hires a contract manufacturing organization to manufacture a product.

• A pharmaceutical firm hires an information technology company to manage all of its desktop PC's.

• A pharmaceutical firm hires an information technology company to develop and manage its website.

Outsourcing contract creates immediate cost savings, eliminate the need for future investments and relieve the burden of staffing. Outsourcing is the contract, which is simply a fee for services or development cost.

Why outsourcing …

• Outsourcing gives you a technical and functional edge on the competition -- without capital investment.

• Faster development and start up

• A more effective operating environment at the backend

• Lower costs due to economies of scale

• Ability to concentrate on core functional areas of business

• Higher quality service due to focus of the supplier

• Less dependency upon internal resources

• Control of budget

• Faster setup of the function or service

• Lower ongoing investment required in internal infrastructure

• Greater ability to control delivery dates

• Lack of internal expertise

• Increase flexibility to meet changing business conditions

• Purchase of industry best practice

• Improve risk management

• Acquire innovative ideas

• Increase commitment and energy in non-core areas

• Improve credibility and image by associating with superior providers

• Gain market access and business opportunities through the supplier’s network

• Turn fixed costs into variable costs

 When Outsource …

• When you're losing focus on your core business because you're too busy handling operations

• When you're facing a time, money and human resource crunch

• When you have a mission-critical project that needs all your time and energy, plus specialized skills which aren't readily available

• When you've got to be the first into the market to gain the edge

Kind of services you can outsource ...

Outsourcing of services can be mainly divided into technological services outsourcing and business process outsourcing. We have tried to cover a few here:

• Technology Services Outsourcing

  • Website designing/development/maintenance (.NET/J2EE)

  • Application Development

  • Software Validation / Testing

  • e-commerce: B2B, B2C and C2B Infrastructure

•  Back office operations / Business Process Outsourcing

  • Customer Relationship Management (CRM)

  • Call Centers and telemarketing

  • Tele servicing and product support

  • Payroll maintenance

  • Finance/Accounting/Billing

  • Human Resources

  • Logistics Management

  • Supply Chain Management

  • Medical transcription

 India emerging as center for Outsourcing

India has emerged as a major outsourcing hub in the recent years especially in BPO business. This is mainly due to the availability of

• Educated

• English speaking

• Technically qualified work force.

The qualified resources improve the cost, quality and productivity of the outsourcing operations.

The US/UK corporate is shifting to India as it improves their bottom line by cutting the cost by more than 50%.

The average manpower cost for outsourcing functions particularly for call center is about $5000 per annum in India as against $40000 and above per annum in US.

The technological advancement in the field of telecommunication and the availability of considerable bandwidth in the Indian subcontinent has made it possible to cater to the needs of US/UK corporate efficiently and economically.

Your Benefits

Quality, cost effective total solutions, assured deliverability and consistent performance with a view to enhance the profitability of client has been the focus area of our working.

The benefits to the clients, seeking BPO services in India, other than the substantial saving on cost are: -

• Experienced and qualified sales support Executive team.

• Services are available round the clock.

• Impressive database management and reporting systems.

• Servicing the clients with a view to enhance productivity and thereby enhancing profitability.

• Readymade solutions for clients who have to take immediate business expansions.

• Technological assistance available at call.

 … at Oasis Infotech, India

Oasis Infotech is a full-service IT consulting firm and specializing in Internet and client-server solutions for pharmaceutical companies. We have expertise and practical approach to provide lab informatics services including installation, integration and validation of the following systems

• Laboratory Information Management Systems (LIMS)

• Enterprise Resource Planning (ERP) systems

• Electronic Document Management Systems (EDMS)

… with its own products

• OasisLIMS 1.0 for Windows (21 CFR Part 11 compliant)

• OasisLIMS 1.0 for Windows for Commercial testing laboratories

• OasisLIMS 1.0 for Windows for CRO (Contract research organisations)

• CrisCon 1.0 for Windows (ERP Solution)

• OasisLIMS 2.0 Web Based

• CrisSmart 1.0 CRM/SFA Web Based

We have helped many largest pharmaceutical companies in India to configure or customize their laboratory systems. With one of the best teams in nation, Oasis has worked in seventy laboratories assisting over fifty clients. Our laboratory automation clients include …

Glenmark, Wyeth, Johnson & Johnson, Micro, Astron Research, Indoco Remedies, Ivax, PRK Pharmanlyst, Elder, Fulford, IPCA, Dabur, Lupin, Neon, Inga, German Remedies, Themis, H.Jules, Tuton, Biodeal, Alembic, Merind, Sunways, Rusan, Zyg, Encube, BHPL, Aristo, Lincoln, Onyx, Cyper, Glaxo SB, Bharat Parenterals, Smilax, Helios, Cosmos (Nairobi), many more ...

Our pharmacy and software professionals are all multi-disciplined laboratory experts averaging over eight years of experience. In addition to laboratory expertise, consultant disciplines include enterprise resource planning, application development, and compliance.

Oasis helps clients automate their laboratory environment with independent project and adherence to well-honed methodologies being followed in the industry. Oasis strives to continue to remain current with industry best practice information.

Oasis also provides service-oriented web-based and client-server custom software development on all platforms with expertise in a variety of frameworks and programming languages. Our application development services range from software analysis, design, development, and testing, to the implementation of application systems in a production environment. We are highly skilled in a wide range of n-tier development tools and methodologies on following technology …

J2EE

• Portability (Write-once, run anywhere, Unix/Windows support)

• Java language (supports industry-standard object-oriented design practices)

• Scalable (supports a multi-tiered environment)

• Built on standards (Java, XML, SOAP, UDDI, etc.)

• Industry support/Mature environment (Frameworks - MVC)

Microsoft .Net

• Close-integration/high performance on Windows

• Ease of development (tools and supplied .NET Framework reduces the number of lines of code that must be written, resulting in code that is efficient and less costly to maintain).

• Scalable (supports a multi-tiered environment)

• Built on standards (XML, SOAP, UDDI, etc.)

Database services (MS-SQL server /Oracle)

• Database design

• Performance tuning and optimization

• SQL administration

• Backup/recovery planning

• Application design and integration

Oasis can provide software development, custom applications, custom web applications, web services, application integration, and custom portal development based on business rules that fit seamlessly with current technology and business best practices.